Ever get frustrated by a fast-food restaurant?
Recently I had such an experience. The restaurant was set up similar to a Subway, where you’d give your order to an employee and the next staff member would add “extras” to your food item. Except for these employees acted like a clown sideshow. Bumping into each other, not listening to what the other employee said, asking the customer the same question because they kept forgetting the answer. In other words, a true flustercuck.
All I kept thinking was “Wow. This team needs to learn the second phase of the 5S Methodology.” Seiton. Otherwise known as “Set in order.”
You’ve likely heard it said a thousand times before, but it’s still true: A place for everything and everything in its place.
Unfortunately, my fast-food restaurant experience proved they didn’t have everything in place. Not to mention how frustrated the customers became since it was taking a lot longer to get their order finished.
Here’s a 5S tip: Have the necessary tools for the job clearly marked and organized. And create a visual roadmap for all processes so even the new guy can figure it out.
At The 5S Store, we love to help you achieve efficiency by offering Tool Control and Labels to keep everything in order.
Your team will stop bumping into each other and boost their output faster than you can say, “Extra cheese, please.”
We’re here to make your workflow flow. For more 5S solutions, give us a shout.
We have answers to your most challenging 5S questions.
Yours for a Worry-Free 5S Environment,
President & 5S Expert
The 5S Store, LLC