This customer recently went through the first three phases of a 5S initiative:
Set In Order
They did a fantastic job! The owners of the company were involved and really got behind the initiative - A key ingredient for 5S success which is unfortunately missing from many 5S programs.
Recently, I was going back through some of the before and after images they sent me and noticed something amiss. Can you see what it is? Take a look.
There are lessons and benefits to be gained from this "non-compliance" IF, and only IF, it's treated appropriately. To do so, the team should get together to discuss what happened, why it happened and how they can solve the issue.