Today while touring a manufacturing facility I was shown the below image. As the story goes, the President of the company was looking for a tool in the cluttered Tool Shop area. After searching for quite some time, he eventually found the tool he was looking for only to discover it was broke. In his frustration he whipped it across the room resulting in the tool shadow you see below. The tool is still stuck in the wall. We laughed about the incident and I had to admit I'd never seen tool shadows created in that manner.
As we laughed, we also realized the seriousness of the situation. We discussed the likelihood that his workforce runs into similar situations daily and pondered how many labor hours are wasted day in-day out searching and looking for tools or information to do their job.
This is a great case study for the need for 5S. If the tools in that room were Set in Order, the President would have immediately found the tool he was looking for and it would have been in working order. Please share any similar stories you may have. We'd love to hear them.