An often overlooked strategy to ensure sustainment of a 5S program is high performing supervisors. These folks are on the front lines and need to be prepared to hold their staff accountable when they don't follow the program. Find below some tips from Steve Lage at PDG.
We wrote the feature to help people understand how important supervisors are in achieving and sustaining improvement. This is something most organizations just don't get, and the impact is staggering.